Privacy Policy

Effective Date: May 10, 2019

Please read this Privacy Policy carefully to get a clear understanding of how CVD Equipment Corporation and its subsidiaries and affiliates (collectively “CVD”) collects, uses, protects, and otherwise handles 'Personally Identifiable Information' (PII) you provide via its websites, including its online store (collectively “Website”). PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

This Privacy Policy may be updated from time to time, without actual notice to you, as indicated by the current Effective Date. It is in your best interest to review this Privacy Policy from time to time so you can stay informed about any changes to the Privacy Policy. Your continued use of the Website after any update to the Privacy Policy indicates your acceptance of the updated Privacy Policy. If you do not agree to our Privacy Policy, please do not use our Website.

What personal information do we collect from the people that visit our Website?

At times when using our Website, you may be asked to provide PII such as your name, email address, mailing address, phone number, or other identifying information to help you with your experience.

We may also collect non-identifying information (“Aggregate Information”) which allows us to analyze how visitors use our Website. Aggregate Information may be linked with PII, in which case it shall be treated as PII.

When do we collect information?

We collect information from you when you register on our Website, subscribe to a newsletter, respond to a survey or marketing communication, provide feedback, make purchases through our online store, request a quote, apply for employment, fill out a form, surf the Website, or enter information through other means on our Website (collectively “Information Collection Means”).

How do we use your information?

We may use the information we collect from you via the various Information Collection Means in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To fulfill and monitor orders and requests, including providing quotes
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

You may opt out of any marketing emails via the “opt out” link at the bottom of the email or by contacting us via the information found in the “Contacting Us” section below. We use Constant Contact to send our marketing emails. To find out more about how Constant Contact uses your information, please visit https://www.constantcontact.com/legal/service-provider?cc=about-service-provider.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved services.

We use cookies to:

  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Compile Aggregate Information about Website traffic and Website interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your Website experience more efficient may not function properly. For instance, you will not be able to create an account on our Website if your cookies are turned off.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include Website hosting partners and other parties who assist us in operating our Website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our Website policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We use pair Networks, Inc. to host our Website and ShopSite, Inc. for the shopping cart in our webstore. You may find information about how these Service Providers use your information through the following links: https://www.pair.com/data-privacy-transparency-statement/ and https://help.shopsite.com/help/ShopSitePrivacyPolicy.html.

If you purchase a product from our webstore, you will be required to provide your credit card information. We do not store your credit card information, nor do we have access to it. We use Authorize.Net to process your credit card information. Authorize.Net maintains its own privacy policy which can be found through the following link: https://www.authorize.net/about-us/privacy/.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)

Our Website is not intended for use by nor marketed to children under the age of 13 years old. By using this Website, you represent that you are at least thirteen years old.

Data Breaches

In the event of a personal data breach where there is a high risk that a person’s rights or freedoms may be compromised due to the breach, we shall notify the user of such breach without undue delay. Such notification shall be given via email and via in-site notification. In the event of any other data breach regarding information you provided, you shall be notified of the breach via email within 7 business days.

EU User Consent Policy

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

  • Contract – Processing your information is necessary to perform under a contract we have with one another or to take steps to enter into a contract with one another.
  • Consent – You have given consent for the specific use. For instance, by signing up for our marketing emails, you have consented to us processing your personal information to send such emails.
  • Legitimate Interest – We have a legitimate interest in processing your personal information to operate, improve, and promote our business, services, and products.
  • Legal Obligation – We must process your personal information to comply with a legal obligation.

Under the GDPR, EU users are entitled to

  • Access their personal information.
  • Inquire into how their personal information is being used.
  • Obtain a copy of the personal information we have in our possession.
  • Have all of their personal information, including archival and backup copies, modified or deleted.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.cvdequipment.com
355 S. Technology Dr.
Central Islip, New York 11722
United States
support@cvdequipment.com
631 981 7081